Agenda

Day One: Wednesday, December 15, 2010

 9:00 Define Your Own Managerial Style  

• Understand how your new role relates to your agency’s mission and goals
• Determine your goals for your own accomplishments and that of your team
• Review the difference between a manager and a leader

 Assess Your Strengths and Weaknesses as a Manager

• Discuss qualities and traits that are demanded from a successful government supervisor
• Complete a self-assessment to examine your professional skills
• Outline competencies that you must improve upon and take to the next level

 Examine Your Talent Pool

• Compile an inventory review of your employee’s strengths and weaknesses
• Develop tools and processes to best identify your high potential performers
• Find innovative solutions to address any talent gaps within your team

 12:00 Lunch Break

 1:00 Address and Maximize Employee Expectations

• Become a participative manager and invite employee feedback
• Identify what benefits your employees value most
• Optimize non-traditional employee engagement strategies to energize your team

 Develop Your Team and Cultivate Their Individuals Skills

• Learn how to match up the best compatible teams
• Bring your employees contribution to the next level
• Become a skilled manager by promoting innovation and knowledge sharing

 Design Mentorship & Leaning Programs to Enhance Team Performance

• Evaluate what your employees which to obtain from a mentorship
• Examine different learning approaches that may enhance the outcomes of the mentorship experience 
• Discover how to best assess the success of a mentoring program

 4:00 Day One Adjourns

 
Day Two: Thursday, December 16, 2010

 Manage Priorities and Delegate Successfully

• Distribute the workload based on the strengths of your team members
• Determine how to challenge your employees with new assignments
• Discern what metrics must be in place to review progress and project completion

 Usher in Effective Communication Channels

• Generate strong working relationships with helpful communication techniques
• Learn to listen to people more closely and compose your message more clearly 
• Communicate effectively with different types of people based on their behavioral style

 Minimize Conflict Situations amongst Your Employees

• Learn strategies for working with difficult people and develop alternative ways of managing conflict
• Develop a goal-oriented approach to conflict to achieve an agreement that meets both parties needs
• Extract the positive experience that arises from conflict situations

 Coach Your Employees on Performance Objectives 

• Gain a greater understanding of current performance levels and devise a roadmap for the journey ahead
• Enhance your coaching abilities to ensure your employees positively embrace performance goals
• Learn how to overcome organizational barriers that impede performance results

 12:00 Lunch Break

 1:00 Support New Ideas and Promote Continuous Improvement Initiatives

• Effectively communicate the importance of new processes and the role each person will play in making a change
• Identify initiatives to bring colleagues and executives on-board and willing to embrace new processes
• Learn how to overcome inevitable challenges and roadblocks in change implementation

 Create a Network for Success

• Understand the significance of networks and how they influence and power the have in your organization
• Develop and expand your network to increase your marketability and professional credibility
• Develop a support system that will enable you to learn from the experience of seasoned supervisors

 Interactive Group Exercise: Create a Managerial Action Plan

• Learn the significance of a professional development plan to manage strategically
• Decide what strengths and weaknesses must be addressed in your future planning
• Develop a plan for acquiring new skills to advance your leadership strengths
• Outline what resources you will need to acquire to accomplish your action plan
• Measure the impact and effectiveness of your leadership strategies

 4:00 Training Adjourns

Who Should Attend

Who Should Attend:

• Directors
• Managers
• Human Capital Officers
• Human Capital Planning Staff
• Human Resources Managers
• Workforce Planning Managers
• Personnel Managers
• Employee Engagement Supervisors

Top Five Reasons to Attend

Top Five Reasons to Attend:

1.    Create a designated management style to help shape your success
2.    Strengthen team morale and commitment
3.    Inspire those you lead by building trusting relationships
4.    Foster a creative environment where new ideas can thrive
5.    Engage your employees to achieve organizational performance

Venue and Hotel

Venue and Hotel:

Venue:
Management Skills for New Government Managers will be held at The Performance Institute in Arlington, VA, just one block east of the Courthouse Metro stop on the Orange Line. A public parking garage is located just inside of the building.

The Performance Institute
1515 North Courthouse Rd., Suite 600
Arlington, VA 22201
877-992-9521

Hotel:
A limited number of rooms have been reserved at the Arlington Rosslyn Courtyard by Marriott at the prevailing rate of $207. This rate is based on the Government Per Diem and is subject to change. Please call the hotel directly and reference code “Management Skills for New Government Managers” when making reservations to get the discounted rate. The hotel is conveniently located three blocks from the Rosslyn Metro station.  Please ask the hotel about a complimentary shuttle that is also available for your convenience.   

Arlington Rosslyn Courtyard by Marriott  
1533 Clarendon Blvd.
Arlington, VA 22209
Phone:  703-528-2222
Phone: 1-800-321-2211
www.courtyardarlingtonrosslyn.com

Group Discounts

For more information on group discounts, please contact Dave Yerks at 760-637-5045 or email him at [email protected]