May 7-9, 2008
Arlington, VA

Workshops May 7, 2008

8:30
Workshop Registration & Continental Breakfast

9:00
Workshop A Developing Performance Measures for Social Services Programs: Th e Logic Model Approach

12:00
Lunch Break

1:00
Workshop B Effective Grant Application and Evaluation Strategies

4:00
Workshops Adjourn

Day One May 8, 2008

8:30
Conference Registration & Continental Breakfast

9:00
Keynote Address Outputs to Outcomes: How Health and Human Services Transformed Its Measures Over Ten Years

10:00
Integrating Planning, Evaluation and Performance Measurement

11:15
Break & Refreshments

11:30
Does Performance Management Measure Up? 8 Critical Success Factors for Performance Management

12:30
Lunch Break

1:30
Track A: Measuring and Reporting Outcomes
Selecting the Right Program Measures to Drive Change in Service Delivery

Track B: Effective Program Evaluation
Designing Effective Program Evaluations

2:30
Break & Refreshments

2:45
Track A: Measuring and Reporting Outcomes
Understanding the Balanced Scorecard and its Application to Social Services Agencies

Track B: Eff ective Program Evaluation
Program Evaluation, Analysis and Recommendations

3:45
Track A: Measuring and Reporting Outcomes
Reporting Outcomes to Stakeholders

Track B: Effective Program Evaluation
Ensuring the Use of Your Evaluations

4:45
Adjourn

Day Two May 9, 2008

8:30
Continental Breakfast

9:00
Keynote Address Funding Update: A Look at HHS Funding and Trends

9:45
Break and Refreshments

10:00
Forging Partnerships to Promote Social Services Outcomes

11:00
Developing Performance Measures for Social Services Programs and Contracts: The Logic Model Approach

12:00
Lunch Break

1:00
Track C: Performance Based Contracting and Grants Management
Approaches to PBC for Human Services

Track D: Data Collection and Analysis
Strategies for Implementing Agency Wide Data Collection and Coordination

2:00
Track C: Performance Based Contracting and Grants Management
Designing and Using Performance Measures in Your RFPs and Grant Applications

Track D: Data Collection and Analysis
Analyzing Agency Data For Results

3:00
Break and Refreshments

3:30
Track C: Performance Based Contracting and Grants Management
Winning Performance Based Contracts and Grants for Social Services

Track D: Data Collection and Analysis
Discovering Quality Data Improvement

4:30
Conference Adjourns

Venue & Hotel

Th e 2008 Social Services Performance Summit will be held at the Performance Institute’s Training Center in Arlington, VA. A continental breakfast will be provided each morning.

Conference Address:
Th e Performance Institute
1515 N. Courthouse Rd.
Suite 600
Arlington, VA 22201

A limited number of rooms have been reserved at the Arlington Rosslyn Courtyard by Marriott at the prevailing rate of $201.00 until April 5, 2008. Please call the hotel directly and reference code “Social Services Summit” when making reservations to get the discounted rate. Th e hotel is conveniently located three blocks from the Rosslyn Metro station. Please ask the hotel about a complimentary shuttle that is also available for your convenience.

Arlington Rosslyn Courtyard by Marriott
1533 Clarendon Blvd.
Arlington, VA 22209
Phone: 703-528-2222
www.courtyardarlingtonrosslyn.com

The tuition rate for attending Th e 2008 Health and Human
Services Performance Summit is as follows:
Early Bird Rate (Regular Rate)
Conference Only $895 ($995)
One Workshop $295 ($295)
Two Workshop $495 ($495)
* For the Early Bird Rate, Register By February 27, 2008.

For more information on group discounts for Th e 2008 Social Services Performance Summit please contact Jessica Ward at 703- 894-0481 or email her at Ward@PerformanceWeb.org.

Cancellations & Quality Assurance

A $150 service fee will be charged on cancellations received less than four weeks from the date of the event. A credit memo will also be sent reflective of that amount, which can be used for a future conference. If you do not cancel your registration before the day of the event, you will be charged for the full conference amount. As speakers are confirmed six months before the event, some speaker changes or topic changes may occur in the program. The Performance Institute is not responsible for speaker changes, but will work to ensure a comparable speaker is located to participate in the program.

If for any reason The Performance Institute decides to cancel this conference, The Performance Institute accepts no responsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors and guests.