State and local governments are continually being asked to do more with less and show enhanced results. However, many local government agencies are confused and frustrated with the various ways to determine and report performance.

This Webinar will review various ways to analyze and report performance in state and local agencies and provide best in class tips for communicating these results to taxpayers and stakeholders. Don’t miss this opportunity to hear the latest tools and techniques being implemented in state and local performance reporting. By attending this Webinar you will:

• Learn to determine whether your agency is effectively reporting performance information to the public
• Review the various types of performance reporting
• Receive recommendations about improving your performance reporting techniques
• Review best in class examples of state and local government performance reporting innovations
  

Presented by:
Stuart S. Grifel
Managing Partner, Intellect Government Systems, L.L.C.

About the Presenter:
Stuart S. Grifel is Managing Partner for Intellect Government Systems, L.L.C. Intellect Government Systems is focused on the development of software that enablesgovernments to be more effective and to better manage scarce resources. Prior to that he was an Audit Supervisor for Broward County, Florida and Audit Supervisor and Corporate Internal Auditor for the City of Austin, Texas, where one of his key responsibilities was certifying the reliability of departments’ performance measures. Mr. Grifel has over 25 years experience in government performance measurement, operations reviews, performance auditing, and productivity improvement.

Mr. Grifel co-authored the book Auditor Roles in Government Performance Measurement: A Guide to Exemplary Practices at the Local, State, and Provincial Levels, The Institute of Internal Auditors (2004). He has co-authored the articles “Evolving Roles for Auditors in Government Performance Measurement,” in The Journal of Public Financial Management (2002); and “21st Century Community Focus: Better Results by Linking Citizens, Government and Performance Measurement,” in Public Management (1999).

Mr. Grifel has an MBA from Suffolk University in Boston, and an MPA from Baruch
College, City University of New York. He is also a Certified Internal Auditor (CIA) and a Certified Government Auditing Professional (CGAP).