Managing Conflict and Negotiation with Poise and Ease

One of the most difficult aspects of anyone’s job is dealing with difficult colleagues and managers. Conflict is all around you every day: whether you are talking to your boss about a deadline, managing your personal and work life or attending the weekly staff meeting. Your advancement depends upon the professional manner in which you deal with difficult people.

During this audio conference you will learn understand why conflicts occur and how to manage conflict and negation with confidence and ease. You will also learn how to assume the leadership role and moral high ground when resolving office disputes or complaints so you can overcome intimidation and emotional obstacles. After this audio conference you will be poised to increase your office success and improve your communication and performance.

Attend this interactive audio conference and learn how to:

• Manage Conflict to Advance Your Career
• Negotiate with Confidence
• Learn to Be Proactive Instead of Reactive
• Overcome Intimidation and Emotional Obstacles
• Utilize Constructive Problem Solving and Decision Making

Presenter:
Annette Dubrouillet

About the Speaker:
Annette Dubrouillet has been the President and Owner of her own speaking business for over seven years. She has worked with the Department of Defense, Army and Navy, where she lead social services organizations with as many as 1500 plus customers, 350 staff and 300 contractors. While with the Army, Annette presented seminars on leadership, team building and personnel management and served two years as a training and curriculum specialist. She has developed and presented hundreds of seminars to thousands of participants worldwide. She has also worked as a quality assurance expert.

Annette is the past-president of the Washington DC chapter of National Speakers Association. She was the recipient of the 2005 Capital Outstanding Speaker award, and in 2006 received the John Jay Daly Award. She also was the Chair of the NSA Chapter Leadership Council.