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HR Measures, Metrics and Analytics
The decisions that are made within the Human Resources department of your company will have a direct impact on all aspects of the organization. In order to exhibit the actual influence of HR, it is becoming increasingly important to implement strong metrics within your corporation. In order to solidify senior leadership and stakeholder support, HR needs to differentiate between metrics that should be brought to the leadership table and metrics that should be used as internal measures.
This 90 minute audio conference will discuss why HR professionals use metrics in the business world to show bottom-line results to the entire organization. You will learn how to benchmark your organization’s internal human capital approach and create a foundation for increasing the effectiveness of your HR strategies.
Attend this interactive audio conference and learn how to:
- Enhance your understanding of the human resources function and emerging issues by comparing yourself to other organizations
- Benchmark your internal human capital approach and supporting tools and techniques
- Create a foundation for increasing the effectiveness of your HR strategies and delivering value-added results

About the Presenter:
Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include such organizations as the U.S. Department of Commerce, USDA, IRS, National Association of Realtors, Microsoft, Citicorp, US HealthCare, Sprint, Sun Microsystems, Morgan Stanley Dean Witter, Boston Scientific, Inc. Magazine and over 400 other organizations in five countries.
Mr. DeVany has published numerous articles in the fields of sales, team-building, leadership, ethics, customer service, diversity and work-life balance, in publications ranging from ASTD/Performance In Practice to Customer Service Management. His book, “Helping You Manage More Effectively”, is planned for publishing in the spring of 2008.
He has appeared hundreds of times on radio and television interview programs to discuss sales, customer service, effective workplace communication, management, facilitating change and other topical business issues. He is a member of Sales and Marketing Executives International, American Management Association, American Society of Training and Development, Institute of Management Consultants, American Society of Association Executives, Meeting Professionals International and International Association of Professional Speakers. Chris is an award-winning Toastmaster’s International Competition speaker. He recently participated in the Fortune 500 Annual Management Forum as a speaker, panelist and seminar leader.
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