Course Description
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CreditsCPE Credits: 6 Course AvailabilityClick on Course Offerings to Register |
Course Agenda
Module 1
Define Terms: Critical Thinking, Problem Solving and Decision Making
- Strengthen your ability to infl uence and persuade others using decision-making skills
- Learn how to ask questions that get the answers you need
- Use various types of reasoning (inductive, deductive, etc.) as appropriate to the situation
Module 2
Make Better Decisions through the Use of Effective Problem Solving
- Become more confi dent in making sound decisions
- Decrease stress related to making critical decisions and solving workplace problems
- Effectively analyze and evaluate evidence, arguments, claims and beliefs
- Analyze and evaluate major alternative points of view
Module 3
Apply Different Problem-Solving Techniques at Work
- Learn how to apply creative problem-solving techniques
- Build greater professional recognition through enhanced skills
- Solve different kinds of non-familiar problems in both conventional and innovative ways
- Identify and ask significant questions that clarify various points of view and lead to better solutions
Module 4
Critical Thinking: Enhance your Credibility with Management
- Understand the difference between inferences and assumptions
- Acquire the confi dence and self-esteem to help you step up to the problem solver role
Module 5
Bring Solutions Not Problems to Your Boss
- Develop strategies to infl uence and motivate up, down and across the organization
- Become known as the offi ce leader who can get things done