Course Description:
Government Performance Logic Model |
CreditsCPE Credits: 12 Group-live, 4 Online Course AvailabilityClick on Course Offerings to Register P752 April 20–21, 2010 in Atlanta, GA |
Course Agenda
Module 1
Measure Performance for Results
- Understand why you should measure performance in your agency
- Implement the four criteria of effective performance measurements systems
- Illustrate the linkages between daily activities and outcomes
Module 2
Identify Characteristics of Effective Performance Management Systems
- Understand the 8 critical success factors for effective performance management systems
- Increase data availability and make sure the data is readily accessible
- Manage and analyze data in a uniform and consistent manner
Module 3
Understand Logic Models
- Define the relationship between outcomes, measures, activities, outputs and inputs
- Develop a framework and a process for planning, management and evaluation
- Provide a structure for understanding the situation that drives the need for an initiative
Module 4
Identify Outcomes and Intermediate Outcomes
- Develop end outcomes that are grounded in mission and statute and that assess progress toward strategic goals
- Learn how to measure only the things you can count rather than things that are strategically important
- Use the SMART framework to develop effective outcomes
Module 5
Develop Measures and Metrics
- Create meaningful measures that are useful for decision makers and other stakeholders
- Develop clear measures that tell your department’s story
- Create useful measures that remain relevant and meaningful over time
Module 6
Narrow Casting and Targeting
- Set targets for your chosen measures
- Establish desired results within a specific timeframe
- Understand the four attributes of a quality target
Module 7
Manage through Measures
- Use measures to manage and motivate employees
- Manage your budget based on performance measures
- Develop performance-based statements of work to manage contracts