Course Description
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CreditsCPE Credits: 12 Course AvailabilityClick on Course Offerings to Register P766 September 27–28, 2010 in Arlington, VA |
Course Agenda
Module 1
Design Performance Measures That Management Can Actually Use
- Learn how to develop well written goals, objectives and measures
- Evaluate data collection costs
Module 2
Create Reliable, Timely and Useful Performance Measurement Systems in Government
- Learn techniques for measuring hard-to-measure outcomes
- Develop a performance measurement system that accounts for goals, measures and key outputs
Module 3
Validity, Verification and Data Quality Standards
- Understand how data refl ects programmatic outcomes
- Improve data quality systems consistent with best practice performance auditing standards
Module 4
Establish Common Measures, Defi nitions and Reporting Standards
- Audit and detect inconsistencies in performance information
- Adhere to reliability and relevancy standards of information
Module 5
Examine the Quality of Data Sources and Evaluate Costs and Benefits of Individual Measurements
- Define the measures used in management decisions
- Examine the quality of data sources
Module 6
Create a Comprehensive Maturity Model for Auditing Performance Information
- Set a quality threshold for performance information
- Streamline the number of performance measures
Module 7
Performance Auditing as a Tool to Improve Government Accountability
- Explore various standards used in conducting performance audits
- Learn how to develop audit findings
Module 8
Forge Manager-Auditor and Stakeholder Relationships to Improve Performance Measurement Quality
- Establish beneficial manager-auditor relationships
- Learn to express the value of auditing to program managers
Module 9
Devise Performance Measures Consistent with Data Quality and Audit Standards
- Address validity in the strategic design of your system
- Incorporate data standards into the strategic architecture of your performance measurement system