Course Objectives:
- Develop a Performance Management Culture
- Collect, Validate and Manage Performance Information and Data
- Align Performance Data and Performance Reports to Agency Decision-making Cycles
Nine Steps to Successful Program Evaluation and Analysis
Course Description:
- Develop a Meaningful Performance Measurement and Reporting Program
- Validate Your Performance Measures
- Collect Performance Information
- Manage Performance Data (Dashboards/Report Cards)
- Use the Web, GIS and Other Technologies to Improve Performance Reporting Systems
- Create Avenues for Motivating Change through the Reporting of Performance Information
- Internal Reporting: Analyze Performance Data to Determine Your Course of Action
- Align Performance Reports to Agency Decision-making Cycles
CPE Credits: 12
Course Level: Beginner
Field of Study: Performance Management
Format: Lecture, Group Discussion and Class Exercises