Course Description
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CreditsCPE Credits: 12 Course AvailabilityOn-Site Only |
Course Agenda
Module 1
Understand the Importance of Accurate Performance Data
- Learn the importance of reliable performance data to all government organizations
- Examine governments acrossthe country are testing the reliability of their performance data
Module 2
Plan a Data Reliability Review
- Define objectives, scope and methods for performing a program review related to assessing the quality of performance data
- Develop a program to assess the reliability of performance data
Module 3
Design Performance Measure Defi nitions That are Clear, Specific and Not Open to Interpretation
- Learn the importance of having accurate performance measure definitions
- Ensure that measure definitions include the data source and calculation methodology
- Determine if your organization follows its measure definition
Module 4
Assess Summary Documentation for Your Measures
- Identify various types of summary data
- Recreate the numbers reported to your organization’s performance measurement database
- Identify inaccurate performance data
Module 5
Assess Performance Measure Controls
- Identify input, process and review controls
- Develop a high-level flowchart to determine whether sufficient measure controls exist
Module 6
Assess Source Documentation for Your Measures
- Develop criteria for testing source documents
- Identify the population and choose a sample of measures to test
Module 7
Determine the Assessment Category for Each Measure
- Determine if the measure’s results are acceptable or unacceptable
- Develop an action plan for measures that are categorized as unacceptable
Module 8
Report the Results of Your Assessment
- Develop findings and recommendations and draft a report of your reliability assessment results for management