Course Description:
|
CreditsCPE Credits: 6 Course AvailabilityClick on Course Offerings to Register |
Course Agenda
Module 1
Understand the History and Background of Lean Six Sigma
- Minimize waste and resources while increasing customer satisfaction
- Design, deploy and project manage an organization-wide Six Sigma process
Module 2
Evaluate the Core Concepts of Lean and Six Sigma
- Use Six Sigma to improve quality and increase customer satisfaction
- Understand how to gain stakeholder and leadership support for your
- Six Sigma integration for improved results
Module 3
Maximize Your Understanding of the Lean Six Sigma Methodology
- Focus on DMAIC – Define, Measure, Analyze, Improve, Control
- Create a streamlined, effi cient and waste-free process
Module 4
Learn how to Develop a Project Charter
- Determine the activities necessary to complete the project
- Determine the order and precedence for the activities
Module 5
Learn how to Identify Non-Value Added Steps in Your Processes
- Gain an in-depth understanding of processes and root causes for constraints that prevent us from achieving our vision
- Develop the skills needed to manage the culture change
Module 6
Understand how to use Data Property to Effectively Measure, Analyze, Improve and Control Performance
- Evaluate Voice of the Customer (VOC) techniques
- Examine the Cost of Poor Quality (CPQ)
- Learn key data collection strategies